HIDDEN ADDITIONAL BENEFITS from USING ROAD KING TECHNOLOGIES TRAC18

Over the last 9 years of operations with ready-mix fleets, we have encountered and helped many of our clients escape added costs due to improved tracking of truck functions, abnormal situations and/or accidents. Some are described below, but in no specific order.

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  • One day 2 policemen walked into the offices of one of our clients and asked to speak with the owner. They told the owner that a driver had contacted the police with a complaint that one of his ready-mix trucks had damaged that person’s car with flying debris. The owner asked the head dispatcher how they can respond to that issue. The head dispatcher asked the 2 policemen to join him in his office. He proceeded to load data from our data base for the day in question on his computer screen, then inserted the time in question and he showed the 2 policemen that they had no ready-mix truck anywhere in that area on that day and time. The 2 policemen looked at each other, thanked him and left. No further action was taken by the police and our client saved the time and the legal fees to fight that complaint in court.

  • One of our clients’ ready-mix trucks, while exiting the highway on a very sharp 240º turning exit, lost control, overturned and destroyed the truck. The driver claimed that he was cut off by a speeding car and he swerved not to hit it and lost control. We had the speed of the truck, in our data base, as it got to the exit and it was reasonable. Then we decided to do a more extensive check. We extracted all this client’s trucks that went through the accident exit for the last month. We then averaged their speeds and compared it to the speed of the truck that was totalled. The accident driver was going below the average speed of all the trucks that used that exit for the last month. Due to that, his explanation was accepted by all including the police and no further action was taken against him or the company. He also got his job back since he was fired after the accident on the assumption that he was going too fast.

  • One of our clients noticed that one driver liked to stop at one location on his way back from deliveries. Those stops were investigated over time. Eventually, using our Street View they found out that he was a stopping at a liquor commission store to buy alcoholic beverages. That upset the owners of the company since not only is their truck being seen next to such a store during work hours, but for the driver to be buying in one during work hours was totally unacceptable. The second time after they identified that stop, the driver had a discussion with the supervisor and he was warned not to stop there anymore. The third time he was found to stop at that location, he was fired since he left the owners no other option.

  • One of our clients was sued by a female cyclist claiming that their ready-mix truck caused her to fall off her bicycle and she hurt herself. Our client asked us to extract all the information we had in our data base on that truck for that time and date. We extracted all the information and forwarded it to them. They had a court appearance 4 weeks after their request. After reviews and presentations by all parties, they presented to the judge all our information and the judge dismissed the case. The truck was in the area, but not on the same lane or near where the bicycle fell. It also showed that the truck stopped a few minutes later, as the driver said, since he went down to help the cyclist get up and see if she needed help.

  • One of our clients’ fleet managers was looking at the fact that we measure all the turns of the barrel accurately and report it. That gave him an idea: Knowing the total number of turns the barrel is going through (Charge & Discharge), allows him to know when to change the rollers of the barrel before they fail in the field and cause problems out on the road with a loaded truck.

  • A driver for one of our clients went out to make a delivery and he took the shortest route to get to the site. On the way back, he took a long route and stopped on the way for over 30 minutes. Using Street View on our system, they discovered that he had stopped at a Burger King. When he returned to the plant, he went to the office gave them the delivery papers and the truck key and told them that he is taking his lunch break. All of the dispatchers looked at him and asked him how many lunches he takes a day? Was Burger King not enough?